Switch from Metro by T-Mobile to manaMOBILE

What you'll need from Metro by T-Mobile

Transfer PIN

MyMetro app/site → Account → Transfer PIN → Generate. Or call 611 / 1-888-863-8768.

PIN valid for: 7 days

Account Number

9-10 digit account number from MyMetro app/site → Account.

Disable Port-Out Protection

Metro by T-Mobile has port-out protection turned ON by default. You must disable it before we can port your number.

Optional 'Port Out Protection' — disable in MyMetro if enabled.

How long it takes

Most Metro by T-Mobile → manaMOBILE ports complete within 2–24 hours during business days. We'll email you at each step.